My bank account is showing that I was double charged. How can you fix this?
We are 99.999999998% sure that this is an authorization charge, which is the system’s way of checking to make sure the money is there. Then the actual charge is done later. In which case this charge will disappear into the abyss in a matter of days.
What about that 0.0000000002% chance that it’s not an authorization charge?
Well, in this case, keep your records and wait a few days if it doesn’t drop from your account give us a call or shoot us an email.
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Another reason could have been because your total was adjusted if that happened for any reason.You may see a separate transaction for the correct amount, the former charge will eventually be voided and pull a Houdini trick in a few days. If there may have been a typo when entering the zip code or CVV, there is a large chance a duplicate charge will show itself, though no worries it’ll scram in a few days also. In all cases, the amount time for which the incorrect charges to disappear from your account is dependent on your bank. Also in all cases, we apologize for any inconvenience we may have caused.
Yes you may, order from places out of your primary delivery area (in some cases) but please be aware, that most restaurants outside your normal delivery area are available with a higher minimum on orders and have higher fees due to distance. If the option is not showing on the website or app and you would like to still order from that location please just make your order via Text message at 609.616.2396. There will be additional or higher fees if the order is possible.
How can I get a receipt?
Just check your email and there should be one there by the time you finish placing your order. If you did not receive the email you can log into your account and pull up any past orders. If all else fails, shoot us a text at 609.616.2396 and we will email you a copy of your receipt.
Can I schedule an Order for a later date?
Yes you can you can schedule the day and most often you can pick the minute too. This can be done during your order process.
